Skills for working in a Call Center are not necessarily unique, however, they are skills in which you will be required to stay on task, keep focused and utilize to the fullest. Interviewing for a Call Center position will require the same demanding ability to be able to identify potential issues, clearly state yourself just as you would on the job in order to be understood and exhibit that great customer service personality you have cultivated throughout your experience. Due to the high intensity environment, employers have found the “behavioral interview” to be an excellent tool in determining the right candidate. Take a look at the linked article, “Essential Call Center Interview Guide” and learn how to be the candidate who receives the job offer.
Here at Dillon Job Service, we have information on behavioral interviews and can participate in a mock interview with you. Come in today and find out all the resources available to assist you in achieving a successful job search.
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